Loyalty Program

Loyalty Program Terms & Conditions

  1. Members who register with Candescents™ are eligible to participate in the Candescents™ Loyalty program and receive special offers, discounts, and invitations.
  2. The Candescents™ Loyalty card is issued by, and remains the property of, Candescents™ and is not transferable or redeemable for cash.
  3. Candescents™ reserves the right to change or modify the terms of membership at any time without prior written notice.
  4. Any discount vouchers issued either at joining or throughout the membership period are not transferable and cannot be redeemed for cash.
  5. Candescents™ Loyalty levels are as follows:

Spend In 12 Months


Discount Benefit



5% off full price items

$75 - $150


10% off full price items

$150 - $250


15% off full price items

Invitation Only


Invitation only level with exclusive benefits

  1. Member levels are calculated based on a rolling 12 month total. Membership does not expire.
  2. Membership discount is off full priced merchandise only and excludes the purchase of gift cards and gift baskets.
  3. Members must present a valid Candescents™ card in-store to receive their discount.
  4. The Candescents™ card/discount cannot be used in conjunction with any others or promotions unless otherwise stated.
  5. Families, Groups or Associations cannot be registered for the Candescents™ Loyalty program, only individuals.
  6. Candescents™ Loyalty privileges cannot be passed on to other to use without the cardholder being agreeable and instore at the time of the transaction.
  7. Candescents™ privacy policy forms part of the Candescents™ Loyalty program terms & conditions. At Candescents™ we are committed to protecting your privacy.

Any personal information you provide us with will be used for the purpose of communicating to you any special offers, previews or discounts. We will not share you information with any other third party for any reason. 

*Standard Deliveries to Australia only.


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